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Wooden Toys & Edu Games
  Role Play House
  Doll Furniture
  Fruits & Vegetables
  Sliding Beads
  Game & Chess
  Vehicle
  Kitchen Set
  Wooden Sword
  New Products
  Pen Holder
  Tea Set
Kindergarden Supply
Montessori Teaching Aid
Frobel Teaching Aid
Kidpik Learning Materials
ORFF Teaching Aid
Bird House
OEM Technique
 
 
 
 
 
 
Customer Service:
1. We send client questionnaires 2-3 months after delivery date. This helps us trace product quality feedback for constantly improving of our work.
2. We assume responsibility for any complaints or claims.
3. We guarantee response to customer service calls within 24-hours, including holidays and weekends.
4. We invite our clients to visit our booth at trade fairs.
5. We update product information on our website monthly.
6. We strive to improve our service constantly. If you have any comments or suggestions regarding our customer service, Hillary Craft products or any other relevant matter, please don¡¯t hesitate to contact us.
Free Sample Service:
1. Samples are free of charge to our current clients. All you pay is shipping and handling.
2. Prior to the conclusion of any purchase order, new clients would be charged sample cost only, USD20-100, plus shipping and handling. This charge will then be deducted from your first order.

Product Design Assistant:

Our Product Development Team (PDT) consists of a wood technician, designer and a Quality Assurance Advisor. Our wood technician has over 20 years woodwork experience and is well known for using over 20 different types of wood. OEM Products are welcome.


Wood Toys QA & Technical Adviser:

Our wood technician has over 20 years woodwork experience and we have over 10 years wooden toys export experience to European, American and Japanese markets,
We are willing to share our Quality Assurance management experience as well as our technical production using over 20 types of wood.

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